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RETURN INFORMATION :
Anyitem(s) must be in original, unused condition with original tags attached within 14days of the shipment date for full refund (some restrictions may apply).
For shoes, the box must be in original condition, please wrap the shoe box and do not use tape on the shoe box for return.
(Note: For return item(s) purchased with free shipping, $5.99 will be deducted from the refund total)
WHAT IS YOUR RETURN POLICY?
We want you to be satisfied with your purchase. We will issue a return for an item within 14 days of receipt if it is in original condition and with tags attached. Refunds for all transactions will be issued to the original form of payment. Items purchased at a discount of 40% or more are Final Sale and therefore not eligible for return or exchange. Petite Hailey gift cards are non-refundable. Please note, we only process returns that were purchased via the online store. Garments purchased at any Petite Hailey must be returned to a Petite Hailey store.Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount.
WHERE SHOULD I SHIP MY RETURN TO?
Please return your item to
1240 S Boyle Ave.
Los Angeles, CA 90023
WHEN WILL MY CREDIT CARD BE REFUNDED?
Transit time back to the warehouse may take up to 7 business days. You will receive an e-mail once your return has been received & processed. Once your return is processed, please allow up to 2 weeks for your refund to appear on your bank account (depending on your financial institution).
Please e-mail firstname.lastname@example.org or 1-213-263-2544 or Contact Us.